FAQ

QUESTIONS?

We’ve got answers!

Why should you hire us?

We know that this day is very special and the only way to remember it is through photos. We’re here to be a resource, to answer your questions, and help create a stress-free atmosphere. We’ll help create a timeline that best fits your needs so that we can execute your vision perfectly.

We love making new friends and most of our clients become our friends!

What are your wedding rates?

Great question! Our average client spends between $3,950 to $5,100. Because wedding services are not something you buy every day, we’d love to schedule a call or in-person meeting at our home-studio to get to know the two of you, hear more about your wedding, and tell you more about us. During that call/meeting, we can go through the pricing guide as well.

Do you travel?

Yes! We love to travel and love shooting destination weddings. Please fill out our contact form and tell us more.

Do I need a second photographer?

This depends on what is important to you. Some benefits of having a second photographer include having multiple angles, more coverage, additional candid photos, a backup to the primary photographer…ect!

Do you have an assistant?

We do! Cody is our Creative Executive Assistant. He attends every wedding with Matthew. Along with Matt, Cody pays close attention to detail, styles portraits and creates a fun atmosphere for candids. If Cody is unable to make it to the wedding, we will have a fill-in assistant. This is one thing that we believe sets us apart from most of our photographer friends. For most photographers, the second photographer is the assistant as well. We believe having an assistant will allow our photographers to focus on their specialities…photographing you!

Do you offer videography?

We do not offer videography. However, we work with some amazing videographers and would love to give you our recommendations.

Do you provide the raw images?

In some instances, we can provide the raw images for a small fee. However, it is not a service that is provided often as we view our work as art and are proud to present you with our final product.

How many pictures will we receive?

Our clients normally receive 500-700 images. This can vary depending on certain circumstances.

Do we print through your company or somewhere else?

We do recommend you print through our lab. Most local and online print shops will not give quality prints. We truly care about the product you receive and can guarantee that by printing through us you will get the absolute best. With that said, you do not have to print through our lab. When you book with us, you will receive a print release allowing you to print your photos anywhere.

Have you shot at my venue before?

With almost ten years in the wedding industry, we’ve shot at hundreds of venues so there’s a good chance we have. However, if we haven’t, we’re happy to do a walk-through of your venue before your wedding, but honestly, we feel confident in our abilities to take any space and make it look great.

Do you shoot other events besides weddings?

Of course! While weddings are our forte, we do enjoy shooting other events such as engagements, proposals, anniversaries, corporate event, seminars and more. Reach out for a full list of events we shoot.

What type of edits do you do to our wedding images?

In addition to our aesthetic vide of editing, we also focus on color correction, lighting, exposure and much more. For prints and albums, additional touch-ups may be requested.

How many hours of coverage do you suggest for my wedding?

That depends on the vastness of your day. We’ll schedule a call with you or an in-person meeting to go over the details and hash out a timeline that’ll allow the right amount coverage to best suit your needs. Our couples typically need anywhere from 6 to 10 hours.

What happens if we go over the amount of time contracted?

We do charge an additional hourly rate that’ll be found on the pricing guide; however, we will not charge you before discussing it first.

When can I expect my engagement photos?

We offer a guaranteed turnaround time of 4 to 6 weeks. We realize that engagement photos may be used for save the dates, invitations, or printed for parties, so we definitely strive to push them to you sooner.

When can I expect my wedding photos?

We guarantee your wedding photos are delivered to you between 8 to 12 weeks. We want to make sure your photos are just right before you receive them.

What rights do I have with my images?

We own the copy right and provide you with the print rights. An image print release provided to you will contain this information.

What rights does the photographer have with my images?

We respect the needs of our clients and are willing to make changes to the contract if necessary. We have tons of experience with a couple who request their images not to be used for any publication due to underlying circumstances and that’s okay!

How do you back up my photos?

Each photographer uses two memory cards when shooting and the images are immediately backed up when we return to our studio after the wedding. Your images are backed up in our hard drive, the cloud and two addition local backups.

Can we meet before booking?

We’re glad you asked. We love meeting with our couples and getting to know all about who you are. So please, let’s grab a cocktail or coffee and get to know one another.

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